Jeanne, a 15-year-old orphan, witnesses the shoot for a film adaptation of the fairy tale The Snow Queen, and she becomes fascinated by its star, Cristina, an actress who is just as mysterious and alluring as the Queen she is playing.
| Actor | Role |
|---|---|
 Marion CotillardCristina / The Snow Queen | Cristina / The Snow Queen |
 Clara PaciniJeanne / Bianca | Jeanne / Bianca |
 August DiehlMax | Max |
 Marine GesbertStéphanie | Stéphanie |
 Lila-Rose GilbertiChloé | Chloé |
 Gaspar NoéDino, the Director | Dino, the Director |
 Dounia SichovThe First Assistant Director | The First Assistant Director |
 Valentina VezzosoBianca | Bianca |
 Cassandre Louis UrbainRose | Rose |
 Aurélia PetitNarrator (voice) | Narrator (voice) |
 Raphael ReboulThe Second Assistant Director | The Second Assistant Director |
 Carmen HaidacherReceptionist | Receptionist |
 Wilhelm BonnelleThe Hotel Porter | The Hotel Porter |