When a couple on the brink of divorce get stuck in an elevator together on Christmas Eve, both think it will be a nightmare. But surprisingly, the Christmas music brings back memories, the gifts they have just shopped for spark a flame, and a misunderstanding from a Christmas past is resolved. As the elevator crew works overtime to rescue them, they realize where they went wrong and rekindle a love that had never really died.
| Actor | Role |
|---|---|
 Colin LawrenceHarrison Appleby | Harrison Appleby |
 Lucia WaltersJane Appleby | Jane Appleby |
 Alistair AbellHenry | Henry |