As Shane and Oliver prepare to wed, the team helps an unwell boy reunite with a lost friend. A new employee may deliver the answer for Rita and Norman to start a family.
| Actor | Role |
|---|---|
 Eric MabiusOliver O'Toole | Oliver O'Toole |
 Kristin BoothShane McInerney | Shane McInerney |
 Yan-Kay Crystal LoweRita Haywith | Rita Haywith |
 Geoff GustafsonNorman Dorman | Norman Dorman |
 Justin LaceyTom | Tom |
 Jill MorrisonHazel | Hazel |
 Zak SantiagoRamon Rodriguez | Ramon Rodriguez |
 Gregory HarrisonJoe O’Toole | Joe O’Toole |
 Sherry MillerSharon | Sharon |
 Samantha ColeRobin | Robin |
 Rhiannon FishCharley | Charley |
| Zak SantiagoRamon | Ramon |
 Samson Peake OndegoOwen - Age 7 | Owen - Age 7 |
 Jude WilsonOwen - Age 15 | Owen - Age 15 |
 Kurt EvansTheo/Fire Captain | Theo/Fire Captain |
 Shiraine HaasDr. Nichols | Dr. Nichols |
 Conor WylieNurse | Nurse |
 Rowen KahnPhoenix Fink | Phoenix Fink |
 Linden BanksMinister | Minister |