When he hears talk radio host Fran Ambrose discussing the topic of matricide, Norman calls in under a false name to tell his story.
| Actor | Role |
|---|---|
 Anthony PerkinsNorman Bates | Norman Bates |
 Henry ThomasYoung Norman Bates | Young Norman Bates |
 Olivia HusseyNorma Bates | Norma Bates |
 CCH PounderFran Ambrose | Fran Ambrose |
 Warren FrostDr. Leo Richmond | Dr. Leo Richmond |
 Donna MitchellConnie Bates | Connie Bates |
| TThomas SchusterChet Rudolph | Chet Rudolph |
 Sharen CamilleHolly | Holly |
| BBobbi EvorsGloria | Gloria |
 John LandisMike Calveccio | Mike Calveccio |
| KKurt PaulRaymond Linette | Raymond Linette |
 Cynthia GarrisEllen Stevens | Ellen Stevens |
 Alice HirsonMother (voice) | Mother (voice) |
| LLouis CrumeGeorge Emeric | George Emeric |
| DDoreen ChalmersMrs. Lane | Mrs. Lane |
| RRyan FinniganChild Norman | Child Norman |
 Peggy O'NealNurse | Nurse |
| BBob BarnesSalesman | Salesman |
| GGeorge ZaloomJanitor | Janitor |