When Anna offers a stranded mother and son shelter in a blizzard, she learns that they are the Royal Family of Galwick. Anna shows the Prince how they do Christmas in her hometown, encouraging him to open his heart and be true to himself.
| Actor | Role |
|---|---|
 Laura OsnesAnna Jordan | Anna Jordan |
 Aaron TveitJames Galant | James Galant |
 Krystal Joy BrownSarah Melnick | Sarah Melnick |
 Tom McGowanEd Jordan | Ed Jordan |
 Victoria ClarkGabriella Galant | Gabriella Galant |
 Bradley RoseChristopher Brooks | Christopher Brooks |
 Geraldine LeerDiane | Diane |
 Josiah HarveyBall Guest | Ball Guest |
 Chengusoyane KargboNurse | Nurse |
 Frances McGarryMrs. Maitlin | Mrs. Maitlin |
 Jerry KernionDriver | Driver |
 Will ChildSanta | Santa |
 Kerry McGannLocal Woman Carrie | Local Woman Carrie |
 Ian LyonsMusician | Musician |
 J.P. GiuliottiDonny's Clerk | Donny's Clerk |
 Derrick DavisMC | MC |
 Erika SantosuossoClerk | Clerk |
 Anne RutterWife | Wife |