The lives of first responders in Philadelphia intersect over the holiday season while juggling work, personal lives, and their dedication to protect and serve their city.
| Actor | Role |
|---|---|
 Sara CanningHannah | Hannah |
 Ser'Darius BlainWes | Wes |
 Tamara AlmeidaJulia | Julia |
 Paul EssiembreFire Chief Anderson | Fire Chief Anderson |
| MMonique MarckerEmerson | Emerson |
 Erik AthavaleSanjay | Sanjay |
 Reena JollyDanielle | Danielle |
 John B. LoweDr. Stanfield | Dr. Stanfield |
 Lauren CochraneBetsy | Betsy |
 Adam HurtigNo Décor Guy | No Décor Guy |
 Ray StrachanTacky Yard Guy | Tacky Yard Guy |
| AAngela NarthMrs. Martino | Mrs. Martino |
 Alec CarlosScott | Scott |
 Alex Poch-GoldinMarty | Marty |
| IIsla VerotEmmy | Emmy |
| KKrish KapoorAlec | Alec |
| JJuliette SchroederChloe | Chloe |
| JJonathan AlexiukFestive Caroler 1 | Festive Caroler 1 |
| WWes RamboFestive Caroler 2 | Festive Caroler 2 |
 Matthew LupuGraffiti Boy | Graffiti Boy |
| MMeagan BriseboisKate | Kate |
| AAnjali SandhuSanjay's Sister | Sanjay's Sister |
 Donna KelceDonna | Donna |
| NNicolette AhowScott's Mother | Scott's Mother |