The inspirational tale of Chippey, the young scout elf who is assigned by Santa to restore Taylor McTuttle's belief in Christmas magic. When the boy breaks the number one Elf on the Shelf rule, Chippey loses his Christmas magic; the entire McTuttle family loses is scout elf, and both Taylor and Chippey lose their self-respect. Through the power of love and forgiveness, both of them learn the most important lesson of all: that true belief cannot be taught.
| Actor | Role |
|---|---|
| LLeslie BellairSnowflake (voice) | Snowflake (voice) |
 Brendan DoolingChippy (voice) | Chippy (voice) |
| EEvie EikhoffKendyl (voice) | Kendyl (voice) |
| EEmma GreeneVarious Elf in Northpole & ER (voice) | Various Elf in Northpole & ER (voice) |
| TTatiana GuyMom (voice) | Mom (voice) |
| CChadwick HalbritterLogistics Elf (voice) | Logistics Elf (voice) |
| MMatt HensonDad (voice) | Dad (voice) |
| MMichael MayTaylor McTuttle (voice) | Taylor McTuttle (voice) |
 Shameik MooreZart (voice) | Zart (voice) |
 Cory RouseWordsworth (voice) | Wordsworth (voice) |
| TTodd SayreVarious Elf in Northpole & ER (voice) | Various Elf in Northpole & ER (voice) |
| JJulia WaltersCaroline (voice) | Caroline (voice) |
 Doug WilliamsSanta Claus (voice) | Santa Claus (voice) |